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Chimehill
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ForAI receptionist for podiatry clinics: Routine care booked. The tricky calls passed on.

Chimehill answers your podiatry clinic's calls and books routine care for you.

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  • Books routine care with the usual podiatrist
  • Books orthotics reviews as their own appointment type
  • Sends home-visit requests to your team
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From $249 a month · 14 days free ·See pricing

When the phone rings

Calls come when your hands are full

  • Illustration of a podiatrist treating a patient while a phone rings
    Mid-appointment

    Hands busy. Phone ringing.

    You can’t put a foot down mid-treatment to take a booking.

  • Illustration of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away, but new patients still ring.

  • Illustration of a small clinic at night with the lights off
    After hours

    The clinic is closed

    People ring after work. Chimehill answers and books them in.

The calls you get

The calls a podiatry clinic gets

Pick a call to see how it's handled. Illustrative example calls — not real patients or clinics.

Illustration of an older person at home in the evening making a call
Example call · Routine careAfter hours · 7:30 pm
  1. CallerI'd like to book my regular appointment, please.
  2. ChimehillOf course. Can I confirm your name and date of birth first?
  3. CallerMargaret Jones, 21 August 1950.
  4. ChimehillThanks, Margaret. Your podiatrist has Tuesday at 10:00 am or Thursday at 2:30 pm. Which suits?
Chimehill handles itThe outcome

Routine appointment booked

  • Identity checked before the record is opened
  • Same podiatrist where possible
  • Confirmed once your software saved it
Who handles what

Chimehill runs the desk. Your podiatrists run the care.

See all use cases
Illustration of a clinic front desk with a ringing phone and a booking calendar
Chimehill handles
  • Regular routine-care appointments with the usual podiatrist
  • Orthotics reviews and follow-ups, as their own appointment types
  • New patient bookings into real slots
  • Reschedules and cancellations, with your notice policy
  • Prices, hours, parking and what to bring — from your approved answers
Illustration of a podiatrist showing a patient a shoe insert
Goes to your team
  • Home-visit requests — details taken for your team
  • Wounds, sores, pain or any foot concern
  • Medicare referral and plan questions
  • Health fund, rebate and invoice questions
  • Urgent or emergency language — your escalation script

Administrative, never clinical

Chimehill never assesses a foot concern or suggests treatment. Those calls go to a podiatrist as a callback, and urgent language follows the escalation script your clinicians approved.

You set the rules

Your answers, your appointment types

It only books what you allow and only says what you've approved. Unsure means it hands over.

Works withBooks straight into your diary
ClinikoSplosePracSuiteNookal
How it works

Live in three steps

See it with your own setup
  1. 1You do this

    Connect your practice software

    Link Cliniko, Splose, PracSuite or Nookal. Chimehill sees your real availability.

  2. 2We do this

    We set it up with you

    We add your services, prices, hours and booking rules. You approve every answer.

  3. 3Chimehill does this

    Go live, keep your number

    Forward after-hours or overflow calls. Every call shows up in your call log.

FAQ

Questions clinics ask us

All questions
Can it book regular routine-care appointments?

Yes. After confirming who's calling, it offers their usual podiatrist's real free times and books the appointment type you've chosen for routine care.

Does it book home visits?

No. Home visits need your team to plan the route and check suitability, so Chimehill takes the caller's details and creates a callback task instead.

Can it handle orthotics questions?

It can book an orthotics review or fitting if you allow that appointment type, and answer what-to-bring questions from your approved notes. Questions about whether someone needs orthotics go to a podiatrist.

What about Medicare referral questions?

Referral and plan questions go to your team as a callback task, because they depend on the caller's paperwork. Chimehill never guesses what will be covered.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Other specialties

Built for allied-health clinics

All specialties

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts