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Chimehill
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ForAI receptionist for psychology practices: Protect the session. Answer every enquiry.

Chimehill handles your practice's admin calls so sessions aren't interrupted.

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  • Bookings and admin only — never asks why someone is calling
  • Distress or risk language goes straight to your crisis script
  • Medicare and referral questions passed to your team
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From $249 a month · 14 days free ·See pricing

When the phone rings

Calls come when you can’t answer

  • Illustration of a psychologist in session while a phone rings outside the room
    In session

    Your door is closed.

    You’d never take a call mid-session — but people still ring.

  • Illustration of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away, but new clients still ring.

  • Illustration of a small clinic at night with the lights off
    After hours

    The clinic is closed

    People ring after work. Chimehill answers and books them in.

The calls you get

The calls a psychology practice gets

Pick a call to see how it's handled. Illustrative example calls — not real patients or clinics.

Illustration of a person calmly making a phone call at home in the evening
Example call · New client bookingAfter hours · 8:15 pm
  1. CallerI'd like to book an appointment with a psychologist.
  2. ChimehillI can help with that. I won't ask about the reason for your visit — just a few details to make the booking.
  3. CallerOK.
  4. ChimehillSam has Thursday at 6:00 pm or next Monday at 9:00 am free for new clients. Which would you like?
Chimehill handles itThe outcome

New client appointment booked

  • No questions about symptoms or reasons
  • Only appointment types you allow
  • Confirmed once your software saved it
Who handles what

Chimehill handles the admin. Your psychologists handle everything else.

See all use cases
Illustration of a clinic front desk with a ringing phone and a booking calendar
Chimehill handles
  • New client and returning client appointments
  • Reschedules and cancellations, with your notice policy
  • Fees, hours, location and parking — from your approved answers
  • Telehealth or in-person, if both are appointment types you allow
  • Callers who want a person: a transfer or a callback task
Illustration of a psychologist writing notes at a desk
Goes to your practice
  • Any distress or risk language — your crisis script, immediately
  • Symptoms, reasons for referral, or anything clinical
  • Medicare, GP referral and treatment plan questions
  • Which psychologist suits someone's needs
  • Letters, reports and record requests

Distress goes straight to your crisis script

Chimehill never discusses symptoms or asks why someone is calling. If a caller uses distress or risk language, it stops the booking and follows the crisis script your clinicians wrote and approved, then flags the call for urgent follow-up.

You set the rules

Your answers, your appointment types

It only books what you allow and only says what you've approved. Unsure means it hands over.

Works withBooks straight into your diary
ClinikoSplosePracSuiteNookal
How it works

Live in three steps

See it with your own setup
  1. 1You do this

    Connect your practice software

    Link Cliniko, Splose, PracSuite or Nookal. Chimehill sees your real availability.

  2. 2We do this

    We set it up with you

    We add your services, prices, hours and booking rules. You approve every answer.

  3. 3Chimehill does this

    Go live, keep your number

    Forward after-hours or overflow calls. Every call shows up in your call log.

FAQ

Questions practices ask us

All questions
Does Chimehill ask clients why they're booking?

No. It only takes the details needed to make or change a booking. It never asks about symptoms or reasons, and call summaries stick to the administrative details your team needs.

What happens if a caller is distressed or at risk?

It stops the booking and follows the crisis script your clinicians approved — for example, directing the caller to emergency services and the crisis lines you choose — then flags the call for urgent follow-up. It never counsels or assesses.

Can it answer Medicare or GP referral questions?

No. Referral, Medicare and treatment plan questions depend on the client's paperwork, so they go to your team as a callback task. It can still book the appointment if the caller wants.

Can it book telehealth sessions?

Yes, if telehealth is an appointment type in your practice software and you allow Chimehill to book it.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Other specialties

Built for allied-health clinics

All specialties

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts