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Chiropractic answering service

Chiropractic answering service that books new patients and adjustments into your practice software, 24/7.

Photo of a chiropractor checking a standing patient's posture in a calm clinic room
  • Books new-patient intakes as the longer appointment type
  • Moves adjustments with the treating chiropractor
  • Hands pain and treatment questions to your team
Book A Demo CallSee example calls
Works withBooks straight into your diary
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Example answered calls
  • Regular adjustment Lunchtime · 12:35 pmFollow-up booked with the usual chiropractor
  • First consultation After hours · 8:10 pmNew patient consultation booked
  • Reschedule Mid-treatment · 3:20 pmMoved to Friday 8:15 am
  • Health fund question Saturday · clinic closedCallback task for the front desk
  • Pain or symptom question Morning · 7:50 amPassed to a chiropractor
At a glance

Chimehill at a glance for chiro practices

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy

  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Your diary is checked live

    Before offering a time, it reads the real free slots in your practice software, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in your practice software first. Only then does the caller hear it's done.

The problem

Message pads don't book adjustments

A traditional answering service takes a message and sends it on. By the time your front desk calls back, the new patient has booked with the next chiropractor Google showed them. Chimehill books while the caller is on the line.

  • Photo of a chiropractor treating a patient while a phone rings
    Mid-adjustment

    Hands busy. Phone ringing.

    Answering mid-adjustment is awkward for you and the person on the table.

  • Photo of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away, but new patients still ring.

  • Photo of a small clinic at night with the lights off
    After hours

    The clinic is closed

    People ring after work. Chimehill answers and books them in.

What it does

What a chiro answering service does for your practice

Here's what the AI receptionist handles for chiro practices, so your team can stay with patients.

See all features
  1. 01

    Books the right appointment type

    Regular adjustments with the usual chiropractor and first consultations as the longer appointment, into real slots.

      Photo of a chiropractic clinic reception running smoothly
    • 02

      Handles reschedules

      Moves and cancels bookings, reads your notice policy and re-checks the new slot before saving.

        Photo of a woman on the phone moving an appointment, her diary open on the table
      • 03

        Answers clinic questions

        Prices, hours, parking and what to bring, from answers you approve.

          Photo of a receptionist smiling while answering a patient's question at the front desk
        • 04

          Covers after hours

          Evenings, weekends and public holidays: callers book or leave a message instead of ringing off.

            Photo of a clinic front desk at night, a desk phone lit up as it rings
          • 05

            Loops in your team

            Pain and symptom questions, health fund and workers' compensation calls go to your team with a summary. It never gives clinical advice.

              Photo of a small clinic team chatting at the front desk before opening
            In practice

            Examples of how Chimehill helps chiro practices

            Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

            Photo of a person calling from their office desk at lunchtime

            Example call: Regular adjustment

            Lunchtime · 12:35 pm
            1. CallerCaller: Hi, can I book my usual adjustment with Dr Lee next week?
            2. ChimehillChimehill: Of course. Can I confirm your name and date of birth first, so I open the right file?
            3. CallerCaller: Jordan Smith, 3 May 1988.
            4. Free times found
            5. ChimehillChimehill: Thanks, Jordan. Dr Lee has Tuesday at 7:45 am or Wednesday at 5:30 pm. Which suits?

            Follow-up booked with the usual chiropractor

            • Identity checked before the record is opened
            • Only that chiropractor's real free slots offered
            • Confirmed once your software saved it
            Compare

            Answering service vs Chimehill

            Answering services differ a lot, so the right column describes what's typical. Check the details with any provider you're considering.

            Answering service compared with Chimehill
            Who answersChimehillAn AI receptionist that introduces itself as your clinic's virtual receptionistAnswering serviceA person, usually working from a script
            HoursChimehill24/7, including weekendsAnswering serviceVaries by provider and plan
            BookingsChimehillBooks into Cliniko, Splose, PracSuite or Nookal — confirmed only once savedAnswering serviceOften takes a message; diary access varies by provider
            Clinic questionsChimehillAnswered only from facts you approveAnswering serviceUsually from a script you provide
            HandoverChimehillTransfer or callback task with a summaryAnswering serviceMessages passed on by email, text or portal — varies
            Cost modelChimehillFixed monthly plan from $249 (AUD); $2.70 a call past your allowanceAnswering serviceVaries — often per minute or per call, sometimes with a monthly fee
            ContractChimehill14 days free · No lock-in contractsAnswering serviceVaries by provider
            Honest fit

            When a staffed service may suit a chiro practice better

            We'd rather say it up front. A person on the phone may suit you better when:

            • Every caller must speak to a person, not an AI receptionist
            • Many callers speak languages other than English
            • You want phone triage before booking — that needs a chiropractor
            • Your practice software isn't one Chimehill supports
            Chimehill suits a chiro practice when
            Calls booked into your diaryYes
            Mostly adjustments and new-patient intakesYes
            Calls missed between adjustments or after hoursYes
            A chiropractor available when askedYes
            Integrations

            Connect to the software you use daily

            Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

            All integrations
            Photo of a phone call becoming a booking in a clinic calendar
            Books intoCliniko, Splose, PracSuite and Nookal
            Cliniko integrationSplose integrationPracSuite integrationNookal integration
            Built for healthcare

            Careful with every call

            Chimehill handles the admin and your practitioners handle care. It never gives clinical advice, and a caller who asks for a person always gets your transfer or callback.

            • Never clinical. No diagnosis, triage or treatment advice
            • Checks who's calling before opening or changing a booking
            • Urgent or distressing calls follow the escalation script your clinicians approve
            • Tells callers they're booked only once your software confirms it
            How we handle data
            Photo of a shield protecting a patient folder and a phone
            FAQ

            Chiro answering service questions

            What is an AI receptionist?
            What is a chiropractic answering service?

            A service that answers your practice's phone when the front desk can't, so new patients and adjustment reschedules still get booked. Chimehill is an AI chiropractor virtual receptionist: it answers 24/7, books into your practice software and hands clinical questions to your team.

            Will chiro patients know they're talking to an AI?

            Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

            Can it answer pain, treatment or adjustment questions?

            No. Chimehill is administrative only. A caller describing symptoms is offered an appointment or a callback, and treatment-plan questions go to your chiropractors — never a scripted guess.

            Does it book into Cliniko / PracSuite / Nookal / Splose?

            Yes — Cliniko, Splose, PracSuite or Nookal. It reads live availability, books the right appointment type (intake with the longer appointment, adjustment with the treating chiro) and only confirms once your practice software has saved the booking.

            Can it answer insurance or billing questions?

            Insurance eligibility, superbills and billing questions go to your team as a callback task with the caller's name, number and question. Chimehill never guesses coverage or quotes a copay.

            Can we use it only after hours or at overflow?

            Yes. Forward all calls, only after hours, or only overflow when the desk is busy. You can change it or switch it off whenever you like.

            Can we keep our clinic phone number?

            Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

            How much does a chiropractic answering service cost?

            Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

            Keep exploring

            More ways Chimehill fits your clinic

            All use cases
            • Every callAI receptionist for clinicsAnswers, books and hands over — what an AI receptionist does for your clinic.
            • Who it's forBy specialtyPhysio, chiro, osteo, podiatry, psychology and more.
            • Practice softwareIntegrationsBooks straight into Cliniko, Splose, PracSuite or Nookal.
            • ProductAll featuresEverything Chimehill does, grouped by what it handles.

            Every call deserves an answer.

            Hear Chimehill answer as your clinic, booking into your own practice software.

            Book A Demo CallSee pricing
            14 days free · No lock-in contracts