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Chimehill
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AI receptionist for podiatry clinics

Chimehill is an AI receptionist for podiatry clinics. It answers your calls and books routine care for you.

Photo of a podiatrist examining a patient's foot in a calm clinic room
  • Books routine care with the usual podiatrist
  • Books orthotics reviews as their own appointment type
  • Sends home-visit requests to your team
Book A Demo CallSee example calls
Works withBooks straight into your diary
ClinikoSplosePracSuiteNookal
Example answered calls
  • Routine care After hours · 7:30 pmRoutine appointment booked
  • Orthotics review Lunchtime · 12:50 pmOrthotics review booked
  • Home visit request Mid-treatment · 11:15 amCallback task for home visits
  • Reschedule Saturday · clinic closedMoved to Thursday 2:00 pm
  • Foot concern Morning · 8:05 amPassed to a podiatrist
At a glance

Chimehill at a glance for podiatry clinics

  • Every call answered

    Day, night and weekends, while your team stays with patients.

  • Booked only once confirmed

    A caller hears they're booked only after your practice software saves it.

  • Never clinical

    Bookings, admin and the answers you approve. Anything clinical goes to your team.

The problem

Your phone rings mid-treatment

In a small podiatry clinic the phone rings while you're working on a foot, at lunch and after you've closed. Missed calls become patients who book somewhere else. Chimehill answers every one, so you can stay with the patient in front of you.

  • Photo of a podiatrist treating a patient while a phone rings
    Mid-appointment

    Hands busy. Phone ringing.

    You can’t put a foot down mid-treatment to take a booking.

  • Photo of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away, but new patients still ring.

  • Photo of a small clinic at night with the lights off
    After hours

    The clinic is closed

    People ring after work. Chimehill answers and books them in.

What it does

Answer every call without leaving the treatment room

Photo of a podiatry clinic reception running smoothly

  • Books the right appointment type

    Routine care with the usual podiatrist, orthotics reviews and new patients, each as its own appointment type in a real slot.

  • Handles reschedules

    Moves and cancels bookings within your notice policy and re-checks the new slot before saving it.

  • Answers clinic questions

    Prices, hours, parking and what to bring, from answers you approve.

  • Covers after hours

    Evenings, weekends and public holidays: callers book or leave a message instead of ringing off.

  • Loops in your team

    Home-visit requests and foot concerns go to your team as a callback with a summary. It never gives clinical advice.

In practice

Examples of how Chimehill helps podiatry clinics

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of an older person at home in the evening making a call

Example call: Routine care

After hours · 7:30 pm
  1. CallerCaller: I'd like to book my regular appointment, please.
  2. ChimehillChimehill: Of course. Can I confirm your name and date of birth first?
  3. CallerCaller: Margaret Jones, 21 August 1950.
  4. Free times found
  5. ChimehillChimehill: Thanks, Margaret. Your podiatrist has Tuesday at 10:00 am or Thursday at 2:30 pm. Which suits?

Routine appointment booked

Integrations

Connect to the software you use daily

Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

All integrations
Photo of a phone call becoming a booking in a clinic calendar
Books intoCliniko, Splose, PracSuite and Nookal
ClinikoSplosePracSuiteNookal
Built for healthcare

Careful with every call

Chimehill never assesses a foot concern or suggests treatment. Those calls go to a podiatrist as a callback, and urgent language follows the escalation script your clinicians approved.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other specialties

Built for allied-health clinics

All specialties
FAQ

Questions clinics ask us

All questions
Can it book regular routine-care appointments?

Yes. After confirming who's calling, it offers their usual podiatrist's real free times and books the appointment type you've chosen for routine care.

Does it book home visits?

No. Home visits need your team to plan the route and check suitability, so Chimehill takes the caller's details and creates a callback task instead.

Can it handle orthotics questions?

It can book an orthotics review or fitting if you allow that appointment type, and answer what-to-bring questions from your approved notes. Questions about whether someone needs orthotics go to a podiatrist.

What about Medicare referral questions?

Referral and plan questions go to your team as a callback task, because they depend on the caller's paperwork. Chimehill never guesses what will be covered.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts