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AI receptionist for massage therapy clinics

Chimehill is an AI receptionist for massage therapy clinics. It answers your calls so you're not stepping out of a treatment.

Photo of a massage therapist working on a relaxed client's shoulders in a calm clinic room
  • Books the session length the caller asks for
  • Answers voucher questions from your approved notes
  • Fills Saturday and Sunday slots from your live diary
Book A Demo CallSee example calls
Works withBooks straight into your diary
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Example answered calls
  • Weekend booking Friday · 9:40 pm60-minute session booked
  • Session lengths Lunchtime · 12:20 pmAnswered from approved notes
  • Gift voucher Sunday · clinic closedAnswered, voucher request to the team
  • Late cancellation After hours · 8:25 pmCancelled and rebooking offered
  • Injury question Mid-session · 3:40 pmPassed to a therapist
At a glance

Chimehill at a glance for massage clinics

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy

  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Your diary is checked live

    Before offering a time, it reads the real free slots in your practice software, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in your practice software first. Only then does the caller hear it's done.

The problem

Your phone rings mid-session

In a massage clinic the phone rings while you're mid-session and most people book in the evening or at the weekend. A missed call is a client who books the next place they find. Chimehill answers each one, so your clients get an unhurried session.

  • Photo of a massage therapist working while a phone rings
    Mid-session

    Hands busy. Phone ringing.

    You can’t stop a massage to take a booking.

  • Photo of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away, but new clients still ring.

  • Photo of a small clinic at night with the lights off
    After hours

    The clinic is closed

    People ring after work. Chimehill answers and books them in.

What it does

Answer every call without leaving the session

Photo of a massage clinic reception running smoothly

  • Books the right session

    The session length and type the caller asks for, into your live diary.

  • Handles reschedules

    Moves and cancels sessions within your notice policy and re-checks the new slot before saving.

  • Answers clinic questions

    Prices, hours, parking, what to wear and gift voucher questions, from answers you approve.

  • Covers evenings and weekends

    Fills Saturday and Sunday slots and takes evening calls when no one is at the desk.

  • Loops in your team

    Voucher sales and payments, injury questions and health fund receipts go to your team with a summary. It never gives clinical advice.

In practice

Examples of how Chimehill helps massage clinics

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a person on a Friday night calling to book a massage

Example call: Weekend booking

Friday · 9:40 pm
  1. CallerCaller: Have you got a 60-minute sports massage on Saturday?
  2. Free times found
  3. ChimehillChimehill: Yes — Saturday at 11:00 am or 2:30 pm. Which would you like?
  4. CallerCaller: 2:30, please.
  5. Booking saved
  6. ChimehillChimehill: That's saved in the diary: Saturday at 2:30 pm, 60-minute sports massage.

60-minute session booked

  • Only real weekend slots offered
  • The right session length booked
  • Confirmed once your software saved it
Integrations

Connect to the software you use daily

Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

All integrations
Photo of a phone call becoming a booking in a clinic calendar
Books intoCliniko, Splose, PracSuite and Nookal
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Built for healthcare

Careful with every call

Chimehill never suggests a treatment or says a massage will help a condition. Those questions go to a therapist, and urgent language follows the escalation script you approved.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other specialties

Built for allied-health clinics

All specialties
  • PsychologyBookings and admin only, with a crisis script
  • Allied healthOne receptionist for physio, psych, OT, speech and dietetics
  • Social workBookings and admin only, with a crisis script
  • TherapyIntake, reschedules and admin with a strict crisis protocol
  • AudiologyHearing tests, hearing-aid reviews and NDIS routing
  • DietitiansNew-client intakes, reviews and Medicare EPC routing
FAQ

Questions clinics ask us

All questions
Can it book different session lengths?

Yes. Each session length you offer is an appointment type in your practice software. You choose which ones Chimehill may book, and it only offers real free slots for that length.

Can it sell gift vouchers?

It answers voucher questions from your approved notes but doesn't take payments. It creates a callback task so your team can arrange the voucher.

Will it fill weekend slots?

It books into whatever weekend availability your diary shows, including late cancellations that free up a slot. It never offers a time that isn't free.

What if someone asks which massage they need?

Chimehill doesn't recommend treatments. It can read out the session types and prices you've approved, then book one or ask a therapist to call back.

Can Chimehill work as an AI receptionist for massage therapists in solo rooms or small clinics?

Yes. Whether you're a solo massage therapist or a small clinic, Chimehill answers between sessions and after hours, offers your real appointment lengths and prices, and leaves treatment questions for a therapist.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal, live as of October 2026. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts