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AI receptionist for dietitians

Chimehill is an AI receptionist for dietitians. It takes bookings while you're in session and sends nutrition questions to you.

Photo of a dietitian and a client reviewing a plain plate model across a desk in a bright consult room
  • Books new-client intakes as the longer appointment type
  • Medicare EPC and NDIS enquiries passed to the practice
  • Meal-plan and nutrition questions always go to the dietitian
Book A Demo CallSee example calls
Works withBooks straight into your diary
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Example answered calls
  • New-client intake After hours · 8:20 pmInitial consult booked
  • Medicare EPC referral Lunchtime · 12:45 pmCallback task for a Medicare EPC question
  • NDIS participant Mid-morning · 10:15 amIntake booked, NDIS question routed to the team
  • Review check-in Between consults · 11:10 amReview booked with the same dietitian
  • Meal-plan question Morning · 8:30 amPassed to the dietitian
At a glance

Chimehill at a glance for dietitian practices

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy

  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Your diary is checked live

    Before offering a time, it reads the real free slots in your practice software, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in your practice software first. Only then does the caller hear it's done.

The problem

New clients ring in the evening. You're mid-consult.

Dietitian consults aren't short — a first visit often runs an hour, and new clients tend to ring once, after dinner, when they've finally decided to book. If no one picks up, they often don't try again. Chimehill answers each call calmly and books the intake into your software.

  • Photo of a dietitian with a client while a phone rings outside the room
    Mid-consult

    The door is closed

    You wouldn't step out of a 60-minute intake to answer the phone.

  • Photo of an empty dietitian front desk between consults with a ringing phone
    Between clients

    Ten minutes to write a note

    You draft the plan and the phone rings three times.

  • Photo of a small dietitian practice at night with the lights off
    After hours

    The practice is closed

    People ring in the evening to book. Chimehill answers and books them in.

What it does

Answer every call without leaving the consult

Photo of a quiet dietitian practice reception area

  • Books new-client intakes

    First visits as the longer appointment type (usually 45-60 minutes), telehealth or in person if you offer both, into a real slot in your diary.

  • Books review check-ins

    Shorter follow-ups with the usual dietitian, so a 20-minute check never lands in a full intake slot. Identity is checked before any booking is changed.

  • Handles reschedules

    Moves and cancels bookings within your notice policy and re-checks the new slot before saving. Old slots are freed for someone else.

  • Covers after hours

    Evenings, weekends and public holidays: callers book or leave a message instead of ringing off. New clients who ring at 8 pm get a time, not voicemail.

  • Loops in your team

    Medicare EPC referral and rebate questions, NDIS plan queries, meal-plan content and anything clinical go to the practice as a callback. The AI never gives nutrition advice.

In practice

Examples of how Chimehill helps dietitian practices

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a person at a kitchen table calmly calling a dietitian in the evening

Example call: New-client intake

After hours · 8:20 pm
  1. CallerCaller: I'd like to book a first consultation with a dietitian.
  2. Free times found
  3. ChimehillChimehill: I can help. A first visit is a longer appointment. Priya has Tuesday at 11:00 am or Thursday at 2:00 pm free.
  4. CallerCaller: Thursday, please. It's Alex Nguyen.
  5. Booking saved
  6. ChimehillChimehill: Thanks, Alex. Saved: Thursday at 2:00 pm, dietitian initial consult. Please bring a recent food diary if you have one.

Initial consult booked

  • Books the first-visit appointment type
  • What-to-bring from your approved notes
  • “Saved” only after the diary confirms
Integrations

Connect to the software you use daily

Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

All integrations
Photo of a phone call becoming a booking in a clinic calendar
Books intoCliniko, Splose, PracSuite and Nookal
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Built for healthcare

Careful with every call

Chimehill never gives nutrition advice. A caller asking about their meal plan, allergies or symptoms is offered a review or a callback from the dietitian, and urgent language follows the escalation script your clinicians approved.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other specialties

Built for allied-health clinics

All specialties
FAQ

Questions clinics ask us

All questions
Can it tell the difference between an intake and a review?

Yes. First visits are booked as your initial-consultation type (usually 45-60 minutes), reviews as the shorter follow-up type. Existing clients are identified first, then offered their dietitian's real free times, never squeezed into a short review slot by mistake.

Does it answer Medicare EPC or NDIS questions?

No. Chronic disease management plans, EPC rebate limits, NDIS plan cover and managed vs self-managed status depend on the caller's paperwork, so they go to the practice as a callback task. The appointment can still be booked on the same call.

Will it give nutrition or meal-plan advice?

No. Any question about a meal plan, food, allergies, intolerances or a specific condition goes to the dietitian — Chimehill never advises. It can offer a callback or book a review, and keeps the call summary free of clinical content.

Can it book telehealth consults?

Yes, if telehealth is an appointment type in your practice software and you allow Chimehill to book it. It confirms whether the appointment is in person or telehealth before saving.

Where is caller data stored?

Identity is checked before any booking is revealed or changed, and summaries stay administrative — meal plans and intake answers are never discussed on the call. The practice sets what Chimehill can confirm and to whom.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal, live as of October 2026. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts