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AI receptionist for art therapy

Chimehill is an AI receptionist for art therapy. It answers your admin calls so the studio isn't interrupted.

Photo of an art therapist and a client talking beside a studio easel in a calm, light-filled room
  • Bookings and admin only, never asks why someone is calling
  • NDIS and Medicare questions passed to your team
  • Distress or risk language goes to your crisis script
Book A Demo CallSee example calls
Works withBooks straight into your diary
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Example answered calls
  • New-client intake After hours · 8:20 pmNew-client session booked
  • NDIS participant Lunchtime · 12:40 pmCallback task for NDIS, session pencilled in
  • Medicare mental-health plan Morning · 9:50 amSession booked, Medicare question flagged for the team
  • Session reschedule Between sessions · 11:15 amMoved to Friday 2:00 pm
  • Distress or risk After hours · 11:40 pmPractice's crisis script followed
At a glance

Chimehill at a glance for art therapy practices

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy

  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Your diary is checked live

    Before offering a time, it reads the real free slots in your practice software, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in your practice software first. Only then does the caller hear it's done.

The problem

Your phone rings mid-session

In an art therapy studio you can't answer while a client is painting or shaping clay. New clients often ring when they've finally decided to reach out, and support coordinators ring with plan questions. A missed call often means they don't try again. Chimehill answers each one with care.

  • Photo of an art therapist in a studio session while a phone rings outside the room
    Mid-session

    A client at the easel. A ringing phone.

    You can't step out of a studio session to pick up the phone.

  • Photo of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away, but new clients still ring between sessions.

  • Photo of a small practice at night with the lights off
    After hours

    The studio is closed

    People ring in the evening when they've decided to reach out. Chimehill answers.

What it does

Answer every call without leaving the studio

Photo of a calm art therapy studio with easels and a tidy supplies shelf

  • Books new clients

    Initial consults for private, NDIS and Medicare-plan clients, at the length you set, into real slots with the right art therapist.

  • Books studio sessions

    Studio sessions and reviews into your live diary, each at the appointment type you set — a shorter review never lands in a full session slot.

  • Handles reschedules

    Moves and cancels sessions after an identity check, reads your notice policy and re-checks the new slot before anything is saved.

  • Covers after hours

    Evenings and weekends: new clients book or leave a message instead of ringing off. It never asks why they're calling.

  • Loops in your team

    NDIS plan status, Medicare rebates, service agreements and anything clinical go to the team. Distress or risk language goes straight to your crisis script.

In practice

Examples of how Chimehill helps art therapy practices

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a person at home in the evening calling an art therapist

Example call: New-client intake

After hours · 8:20 pm
  1. CallerCaller: I'd like to book an appointment with an art therapist.
  2. ChimehillChimehill: I can help with that. I won't ask about the reason for your visit — just a few details for the booking.
  3. CallerCaller: OK.
  4. Free times found
  5. ChimehillChimehill: Sam has Thursday at 6:00 pm or next Monday at 10:00 am free for new clients. Which would you like?

New-client session booked

  • No questions about reasons or symptoms
  • Only appointment types you allow
  • Confirmed once your software saved it
Integrations

Connect to the software you use daily

Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

All integrations
Photo of a phone call becoming a booking in a clinic calendar
Books intoCliniko, Splose, PracSuite and Nookal
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Built for healthcare

Careful with every call

Chimehill never asks why someone is calling and never discusses sessions. If a caller uses distress or risk language, it stops the booking and follows the crisis script your clinicians wrote and approved, then flags the call for urgent follow-up.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other specialties

Built for allied-health clinics

All specialties
FAQ

Questions clinics ask us

All questions
Does Chimehill ask clients why they're booking?

No. It only takes the details needed to make or change a booking. It never asks about reasons or history, and call summaries stick to the administrative details your team needs.

What happens if a caller is distressed or at risk?

It stops the booking and follows the crisis script your clinicians approved — for example, directing the caller to emergency services and the crisis lines you choose — then flags the call for urgent follow-up. It never counsels or assesses.

Can it answer NDIS or Medicare questions?

No. NDIS plan status, line items and Medicare mental-health rebates depend on the client's paperwork, so they go to the team as a callback. It can still book the session if the caller wants.

Can it book studio sessions and reviews separately?

Yes. You set an appointment type for each, and Chimehill books into the right one. A short review never lands in a full-session slot.

Can it work as an art therapist answering service for solo or small-group practice?

Yes. For a solo art therapist or a small studio, Chimehill picks up while you're with a client, books the new intake or review into Cliniko, Nookal, PracSuite or Splose, and leaves anything about a client's progress or history for you.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal, live as of October 2026. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts