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Chimehill
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AI receptionist for Nookal clinics

Chimehill is an AI receptionist for Nookal clinics. It answers your calls and books them straight into Nookal.

Photo of a chiropractor working on a patient's back in a modern clinic
NookalTimes offered at the chosen locationExample call · After hours · 6:55 pm
  • Books new patients into real free times in Nookal
  • Finds the right patient before moving or cancelling a booking
  • Says "you're booked" only once Nookal has saved it
Book A Demo CallSee example calls
Example answered calls
  • Which location? After hours · 6:55 pmTimes offered at the chosen location
  • Regular visit Mid-treatment · 10:05 amRegular visit saved with Chris
  • Reschedule Lunchtime · 12:20 pmMove offered to the other location
  • Nookal is slow Morning · 7:50 amUnconfirmed, callback task created
  • Is this normal? Evening · 8:40 pmPassed to a practitioner
At a glance

Chimehill at a glance for Nookal clinics

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy

  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Nookal is checked live

    Before offering a time, it reads the real free slots in Nookal, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in Nookal first. Only then does the caller hear it's done.

The problem

Your callers want a time, a place and a practitioner

A caller wants the practitioner they know, at the clinic closest to them, at a time that fits. Working that out takes a person at the desk, and nobody is free mid-treatment or after hours. Chimehill checks Nookal and offers the right options.

  • Photo of a chiropractor mid-treatment while a phone rings on the desk
    Mid-treatment

    Your hands are busy

    The diary is open in Nookal, but nobody can reach the phone.

  • Photo of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away and the phone keeps ringing.

  • Photo of a small clinic at night with the lights off
    After hours

    The clinic is closed

    Chimehill answers and books into Nookal while you're at home.

What it does

What Chimehill does in your Nookal diary

Photo of a clinic owner checking appointments for two clinic locations on a laptop

  • Checks live availability

    Looks up Nookal during the call by practitioner, location and appointment type, and offers only real free times.

  • Works across locations

    Asks which clinic suits the caller, then offers times at that location. Tell us how your locations are set up.

  • Keeps regulars with their practitioner

    Offers the practitioner a patient usually sees first, after checking it's the right patient.

  • Moves and cancels bookings

    Re-checks the new time before saving it, and frees the old slot for someone else.

  • Hands the rest to your team

    Clinical, billing and insurer questions become a callback task with a summary. It never gives clinical advice.

In practice

Examples of how Chimehill helps Nookal clinics

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a practitioner talking with an older patient in a clinic waiting area

Example call: Which location?

After hours · 6:55 pm
  1. CallerCaller: Hi, I'd like to book in. Which of your clinics is open on Thursday evening?
  2. ChimehillChimehill: Both are. Which is closer for you, the city clinic or the one by the beach?
  3. CallerCaller: The beach one.
  4. Free times found
  5. ChimehillChimehill: Thursday at the beach clinic, I have 5:15 pm or 6:30 pm. Which would you like?

Times offered at the chosen location

  • Location asked before times
  • Only real free times offered
  • Booked once Nookal confirms
Set-up

Connecting Nookal, step by step

Set it up with us on a demo call
  1. 1You do this

    Connect Nookal

    We link your Nookal account with you on a set-up call. Chimehill sees your real availability.

  2. 2We do this

    We set it up with you

    We add your services, prices, hours and booking rules. You approve every answer.

  3. 3Chimehill does this

    Go live, keep your number

    Forward after-hours or overflow calls. Every call shows up in your call log.

Built for healthcare

Careful with every call

Chimehill uses only the Nookal details it needs to find or make a booking. It never reads or writes clinical notes, and it confirms a booking only once Nookal has saved it.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other integrations

Chimehill also works with

All integrations

Using different practice software? Tell us which one — we'll let you know when Chimehill works with it.Tell us

Nookal is a trademark of its owner. Other product names and logos shown belong to their respective owners and are used only to identify the software Chimehill connects to.

FAQ

Questions about Chimehill and Nookal

Ask us on a demo call
How does Chimehill connect to Nookal?

You connect your Nookal account during set-up, with our team on the call. There's nothing to install on clinic computers.

Can it double-book my Nookal diary?

Chimehill re-checks the slot right before saving. If someone else took it, it offers the caller another time instead.

Can Chimehill see clinical notes in Nookal?

Chimehill is administrative only. It uses availability, appointment types, practitioners and the patient details needed to find or make a booking.

What if Nookal is slow or unavailable?

Chimehill never says "you're booked" until Nookal confirms the save. If it can't confirm, it tells the caller the booking isn't confirmed yet and creates a callback task for your team.

Does it work with more than one Nookal location?

Chimehill offers times by practitioner, location and appointment type. Tell us how your locations are set up on the demo call.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts