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Chimehill
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AI receptionist for Splose clinics

Chimehill is an AI receptionist for Splose clinics. It answers your calls and books them straight into Splose.

Photo of an occupational therapist working with a young child at a low table
SploseInitial assessment saved in SploseExample call · After school · 4:10 pm
  • Books new patients into real free times in Splose
  • Finds the right patient before moving or cancelling a booking
  • Says "you're booked" only once Splose has saved it
Book A Demo CallSee example calls
Example answered calls
  • New client After school · 4:10 pmInitial assessment saved in Splose
  • Regular sessions Mid-session · 10:40 amThree sessions offered with Alex
  • Cancellation Early morning · 7:30 amCancelled, rebooking offered
  • Splose is slow Lunchtime · 12:30 pmUnconfirmed, callback task created
  • Funding question Morning · 9:05 amCallback task for funding
At a glance

Chimehill at a glance for Splose clinics

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy

  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Splose is checked live

    Before offering a time, it reads the real free slots in Splose, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in Splose first. Only then does the caller hear it's done.

The problem

Your Splose calendar is full of sessions, and so is your day

When every practitioner is in a session, nobody is free to answer. Parents ring between school runs, clients ring after work, and a missed call often means a booking that goes elsewhere. Chimehill answers, checks Splose and books the right service.

  • Photo of a therapist in a session with a child while a phone rings on a shelf
    Mid-treatment

    Your hands are busy

    The diary is open in Splose, but nobody can reach the phone.

  • Photo of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away and the phone keeps ringing.

  • Photo of a small clinic at night with the lights off
    After hours

    The clinic is closed

    Chimehill answers and books into Splose while you're at home.

What it does

What Chimehill does in your Splose calendar

Photo of a practice manager organising the week's sessions in a calm allied-health office

  • Uses your own services

    Offers the Splose services you choose, at their own lengths, so an initial assessment never lands in a short slot.

  • Books the right practitioner

    Keeps clients with the practitioner they already see, and offers others only if you allow it.

  • Handles parents and carers

    Takes the caller's details and the client's name for the booking, and never asks why they're coming in.

  • Moves and cancels sessions

    Checks who's calling, reads your notice policy and re-checks the new time before saving it.

  • Passes funding questions on

    NDIS, plan manager and other funding questions go to your team as a callback task. Chimehill never guesses what a plan covers.

In practice

Examples of how Chimehill helps Splose clinics

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a therapist talking with a parent and child in a clinic waiting area

Example call: New client

After school · 4:10 pm
  1. CallerCaller: Hi, I'd like to book an initial assessment for my daughter. She's six.
  2. Free times found
  3. ChimehillChimehill: I can help. An initial assessment is the longer session. I have Tuesday at 3:45 pm or Thursday at 9:00 am.
  4. CallerCaller: Tuesday works. Her name is Ruby Chen.
  5. Saved in Splose
  6. ChimehillChimehill: Thanks. That's saved: Tuesday at 3:45 pm, initial assessment for Ruby. Can I take your name and number for the booking?

Initial assessment saved in Splose

  • The longer service booked
  • Parent's details taken
  • Confirmed once Splose saved it
Set-up

Connecting Splose, step by step

Set it up with us on a demo call
  1. 1You do this

    Connect Splose

    We link your Splose account with you on a set-up call. Chimehill sees your real availability.

  2. 2We do this

    We set it up with you

    We add your services, prices, hours and booking rules. You approve every answer.

  3. 3Chimehill does this

    Go live, keep your number

    Forward after-hours or overflow calls. Every call shows up in your call log.

Built for healthcare

Careful with every call

Chimehill uses only the Splose details it needs to find or make a booking. It never reads or writes clinical notes or funding details, and it confirms a booking only once Splose has saved it.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other integrations

Chimehill also works with

All integrations

Using different practice software? Tell us which one — we'll let you know when Chimehill works with it.Tell us

Splose is a trademark of its owner. Other product names and logos shown belong to their respective owners and are used only to identify the software Chimehill connects to.

FAQ

Questions about Chimehill and Splose

Ask us on a demo call
How does Chimehill connect to Splose?

You connect your Splose account during set-up, with our team on the call. There's nothing to install on clinic computers.

Can it double-book my Splose diary?

Chimehill re-checks the slot right before saving. If someone else took it, it offers the caller another time instead.

Can Chimehill see clinical notes in Splose?

Chimehill is administrative only. It uses availability, appointment types, practitioners and the patient details needed to find or make a booking.

What if Splose is slow or unavailable?

Chimehill never says "you're booked" until Splose confirms the save. If it can't confirm, it tells the caller the booking isn't confirmed yet and creates a callback task for your team.

Does it use our Splose services and practitioners as they are?

Yes. Chimehill offers the services and practitioners you choose from your Splose account, so callers are only offered times your team would offer.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts