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Chimehill

AI receptionist for chiropractic clinics

Chimehill is an AI receptionist for chiropractic clinics. It answers your calls and books them straight into your practice software.

Photo of a chiropractor checking a standing patient's posture in a calm clinic room
  • Rebooks regular adjustments with the usual chiropractor
  • Books first consultations as the longer appointment type
  • Passes pain and symptom questions to your chiropractors
Works withBooks straight into your diary
ClinikoSplosePracSuiteNookal
Example answered calls
  • Regular adjustment Lunchtime · 12:35 pmFollow-up booked with the usual chiropractor
  • First consultation After hours · 8:10 pmNew patient consultation booked
  • Reschedule Mid-treatment · 3:20 pmMoved to Friday 8:15 am
  • Health fund question Saturday · clinic closedCallback task for the front desk
  • Pain or symptom question Morning · 7:50 amPassed to a chiropractor
At a glance

Chimehill at a glance for chiropractic clinics

  • Every call answered

    Day, night and weekends, while your team stays with patients.

  • Booked only once confirmed

    A caller hears they're booked only after your practice software saves it.

  • Never clinical

    Bookings, admin and the answers you approve. Anything clinical goes to your team.

The problem

Your phone rings mid-adjustment

In a chiropractic clinic the phone rings while you're mid-adjustment, between regulars and after you've closed. A missed call is a regular who drifts or a new patient who books elsewhere. Chimehill answers each one, so you can stay with the patient in front of you.

  • Photo of a chiropractor treating a patient while a phone rings
    Mid-adjustment

    Hands busy. Phone ringing.

    Answering mid-adjustment is awkward for you and the person on the table.

  • Photo of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away, but new patients still ring.

  • Photo of a small clinic at night with the lights off
    After hours

    The clinic is closed

    People ring after work. Chimehill answers and books them in.

What it does

Answer every call without leaving the adjustment room

Photo of a chiropractic clinic reception running smoothly
  • Books the right appointment type

    Regular adjustments with the usual chiropractor and first consultations as the longer appointment, into real slots.

  • Handles reschedules

    Moves and cancels bookings, reads your notice policy and re-checks the new slot before saving.

  • Answers clinic questions

    Prices, hours, parking and what to bring, from answers you approve.

  • Covers after hours

    Evenings, weekends and public holidays: callers book or leave a message instead of ringing off.

  • Loops in your team

    Pain and symptom questions, health fund and workers' compensation calls go to your team with a summary. It never gives clinical advice.

In practice

Examples of how Chimehill helps chiropractic clinics

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a person calling from their office desk at lunchtime

Example call: Regular adjustment

Lunchtime · 12:35 pm
  1. CallerCaller: Hi, can I book my usual adjustment with Dr Lee next week?
  2. ChimehillChimehill: Of course. Can I confirm your name and date of birth first, so I open the right file?
  3. CallerCaller: Jordan Smith, 3 May 1988.
  4. Free times found
  5. ChimehillChimehill: Thanks, Jordan. Dr Lee has Tuesday at 7:45 am or Wednesday at 5:30 pm. Which suits?

Follow-up booked with the usual chiropractor

Integrations

Connect to the software you use daily

Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

Photo of a phone call becoming a booking in a clinic calendar
Books intoCliniko, Splose, PracSuite and Nookal
ClinikoSplosePracSuiteNookal
Built for healthcare

Careful with every call

Chimehill never assesses, triages or advises. A caller describing symptoms is offered an appointment or a callback from a chiropractor, and urgent language follows the escalation script your clinicians approved.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
FAQ

Questions clinics ask us

Can it rebook regular adjustments with the same chiropractor?

Yes. After confirming who's calling, it looks up their usual chiropractor and offers that practitioner's real free times. If none suit, it can offer another chiropractor if you allow that, or take a callback.

How does it handle first consultations?

You choose which appointment type new patients get. Chimehill books first consultations as that longer type and takes the new patient's details — it never squeezes a new patient into a standard adjustment slot.

What if a caller describes pain or symptoms?

It doesn't assess or advise. It offers the next available appointment or a callback from a chiropractor, and urgent language follows the escalation script your clinicians approved.

Can it answer health fund questions?

Only with facts you've approved, like whether you have on-the-spot claiming. Questions about what a caller's fund will cover go to your team as a callback task.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

14 days free · No lock-in contracts