Skip to content
Chimehill home
Book A Demo Call

AI receptionist for naturopathy clinics

Chimehill is an AI receptionist for naturopathy clinics. It answers your calls so a long consult is never interrupted.

Photo of a naturopath talking with a client at a wooden desk in a warm, plant-filled consult room
  • Books the longer initial consult
  • Rebooks follow-ups with the same naturopath
  • Takes supplement and herbal pickup calls
Book A Demo CallSee example calls
Works withBooks straight into your diary
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Example answered calls
  • Initial consult After hours · 7:45 pmInitial consult booked
  • Follow-up booking Mid-consult · 2:10 pmFollow-up booked
  • Supplement pickup Lunchtime · 12:40 pmPickup passed to the dispensary, consult pencilled in
  • What to bring Sunday · clinic closedAnswered from approved notes
  • “Can naturopathy help my …?” Morning · 9:20 amPassed to a naturopath
At a glance

Chimehill at a glance for naturopathy clinics

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy

  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Your diary is checked live

    Before offering a time, it reads the real free slots in your practice software, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in your practice software first. Only then does the caller hear it's done.

The problem

Your phone rings during a long consult

In a naturopathy clinic the first appointment runs 60 or 90 minutes, and you can't step out of it. People ringing to book, to ask about a herbal tincture or to collect a supplement don't always try again. Chimehill answers each call, so the room stays yours.

  • Photo of a naturopath mid-consult with a client while a phone rings
    Mid-consult

    A long first visit. A ringing phone.

    You're deep in a history. You can't walk out to answer the phone.

  • Photo of an empty front desk at lunchtime with a ringing phone
    Lunch break

    The desk is empty

    Reception steps away, but new clients still ring.

  • Photo of a small clinic at night with the lights off
    After hours

    The clinic is closed

    People ring after work to book a first consult. Chimehill answers and books them in.

What it does

Answer every call without leaving the consult room

Photo of a naturopathy clinic reception running smoothly

  • Books initial consults

    The longer first visit with history-taking and testing review, at the length you set, into a real slot with the right naturopath.

  • Rebooks follow-ups

    Follow-up consults with the same naturopath, each slot re-checked before saving so you never double-book over a long appointment.

  • Takes supplement pickups

    Supplement, tincture and tea pickup times, refill requests and "is my order ready?" calls — passed to your team so you don't step out of a consult.

  • Answers clinic questions

    What to bring, how long a first visit takes, parking and fees, from answers you approve. It never says what naturopathy can treat.

  • Loops in your team

    Health history, interactions between a herb or supplement and a medication, and "will this help my condition?" go to a naturopath with a short summary.

In practice

Examples of how Chimehill helps naturopathy clinics

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a person at home in the evening calling to book a naturopathy consult

Example call: Initial consult

After hours · 7:45 pm
  1. CallerCaller: I'd like to see a naturopath for the first time. How long is a first visit?
  2. Free times found
  3. ChimehillChimehill: The first consult is a longer appointment so there's time to go through your history. I have Wednesday at 10:00 am or Friday at 4:30 pm.
  4. CallerCaller: Friday, please.
  5. Booking saved
  6. ChimehillChimehill: That's saved: Friday at 4:30 pm, initial consult. I'll take a few contact details.

Initial consult booked

  • Books the longer first-visit appointment
  • Only real free slots offered
  • Confirmed once your software saved it
Integrations

Connect to the software you use daily

Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

All integrations
Photo of a phone call becoming a booking in a clinic calendar
Books intoCliniko, Splose, PracSuite and Nookal
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Built for healthcare

Careful with every call

Chimehill never says what naturopathy or supplements can treat, and never takes health history on the phone. Herb-drug questions and anything clinical go to your naturopaths, and urgent language follows the escalation script you approved.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other specialties

Built for allied-health clinics

All specialties
FAQ

Questions clinics ask us

All questions
Can it book the longer initial consult?

Yes. You choose the appointment type for new clients, and Chimehill books the initial consult as that longer type, offering only real free times.

Can it handle supplement and herbal pickup calls?

Yes. It takes the caller's name and number and passes the pickup or refill question to your dispensary as a callback task. It never reads or quotes a prescription.

What if someone asks about a herb or supplement interaction?

That's a clinical question, so it goes to a naturopath as a callback. Chimehill never guesses on interactions between a supplement, a herb and a medication.

Will it take a new client's health history?

No. Chimehill doesn't collect health details on the call. Intake questions go to your team as a callback task, so your own intake form or first visit stays the same.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal, live as of October 2026. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts