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AI receptionist for myotherapy clinics

Chimehill is an AI receptionist for myotherapy clinics. It answers while you're mid-treatment and books consults straight into your software.

Photo of a myotherapist working soft tissue on a client's upper shoulder in a calm clinic room
  • Books initial myotherapy consults as the longer appointment type
  • Rebooking cycles handled with your usual clients
  • Health-fund extras questions passed to the clinic
Book A Demo CallSee example calls
Works withBooks straight into your diary
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Example answered calls
  • Initial myotherapy consult After hours · 7:50 pmInitial consult booked
  • Rebooking cycle Lunchtime · 12:30 pmThree sessions booked with the usual myotherapist
  • Health-fund extras Mid-morning · 10:20 amSession booked, extras query routed to the clinic
  • Late cancellation After hours · 8:25 pmCancelled and rebooking offered
  • Pain question Morning · 7:30 amPassed to the myotherapist
At a glance

Chimehill at a glance for myotherapy clinics

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy

  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Your diary is checked live

    Before offering a time, it reads the real free slots in your practice software, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in your practice software first. Only then does the caller hear it's done.

The problem

Your hands are on a client. The phone is ringing.

In a myotherapy clinic the phone rings mid-treatment, and ongoing clients often ring in the evening to lock in their next session before the week slips. A missed call is a client who books somewhere else. Chimehill answers each one, so you can finish the treatment in front of you.

  • Photo of a myotherapist working soft tissue on a client's shoulder while a phone rings on a side table
    Mid-treatment

    Hands on. Phone ringing.

    You can't step away from soft-tissue work to answer the phone.

  • Photo of an empty myotherapy clinic front desk between treatments with a ringing phone
    Between clients

    Ten minutes to write a note

    You draft a treatment plan and the phone rings three times.

  • Photo of a small myotherapy clinic at night with the lights off
    After hours

    The clinic is closed

    Clients ring after work to rebook. Chimehill answers and locks it in.

What it does

Answer every call without leaving the treatment

Photo of a myotherapy clinic reception running smoothly with a trigger-point tool and rolled towels on a shelf

  • Books initial consults

    First visits as your longer initial-consult appointment type, in the length you set, into a real slot in your diary.

  • Handles rebooking cycles

    Follow-up treatments with the usual myotherapist, after an identity check. A 45-minute follow-up never lands in a short slot.

  • Handles reschedules

    Moves and cancels bookings within your notice policy and re-checks the new slot before saving. Old slots are freed for someone else.

  • Covers evenings and weekends

    Evenings, Saturdays and public holidays: callers book or leave a message instead of ringing off. Ongoing clients get a time, not voicemail.

  • Loops in your team

    Health-fund extras, HICAPS and rebate questions, injury or pain questions and anything clinical go to the clinic with a summary. It never gives clinical advice.

In practice

Examples of how Chimehill helps myotherapy clinics

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a desk worker after a long day calling a myotherapy clinic from a kitchen bench

Example call: Initial myotherapy consult

After hours · 7:50 pm
  1. CallerCaller: I'd like to book a first session with a myotherapist for my shoulder.
  2. Free times found
  3. ChimehillChimehill: Of course. A first session is the longer initial consult. I have Wednesday at 10:00 am or Friday at 2:30 pm.
  4. CallerCaller: Friday, please. It's Lauren Nguyen.
  5. Booking saved
  6. ChimehillChimehill: Thanks, Lauren. Saved: Friday at 2:30 pm, myotherapy initial consult. Please wear something comfortable for the shoulder.

Initial consult booked

  • Books the longer initial-consult type
  • What-to-wear from your approved notes
  • “Saved” only after the diary confirms
Integrations

Connect to the software you use daily

Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

All integrations
Photo of a phone call becoming a booking in a clinic calendar
Books intoCliniko, Splose, PracSuite and Nookal
Cliniko integrationSplose integrationPracSuite integrationNookal integration
Built for healthcare

Careful with every call

Chimehill never advises on pain, injury or whether a treatment will help a condition. Those questions go to a myotherapist, and urgent language follows the escalation script your clinicians approved.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other specialties

Built for allied-health clinics

All specialties
  • NutritionistsIntakes, sport referrals and meal-plan check-ins
  • PhysiotherapyAssessments, follow-ups and after-hours new patients
  • ChiropracticRegular adjustments, first consultations and reschedules
  • OsteopathyFirst visits, follow-ups and notice policies
  • PodiatryRoutine care, orthotics reviews and reschedules
  • PsychologyBookings and admin only, with a crisis script
FAQ

Questions clinics ask us

All questions
Can it tell an initial consult from a follow-up?

Yes. First visits are booked as your longer initial-consult type; follow-ups go to the shorter type with the usual myotherapist. Existing clients are identified first, then offered their myotherapist's real free times, never squeezed into a short slot by mistake.

Does it answer health-fund extras questions?

No. On-the-spot claiming, rebate amounts and HICAPS questions depend on the caller's fund and policy, so they go to the clinic as a callback. The appointment can still be booked on the same call.

Will it advise on pain or whether myotherapy will help?

No. Pain, injury and “will it help my condition?” questions all go to the myotherapist — Chimehill never guesses. It can offer a callback or book a session, and urgent language follows the escalation script your clinicians approved.

Will it fill evening and Saturday slots?

It books into whatever availability your diary shows, including evenings and weekends. If a late cancellation frees a slot, Chimehill offers it to the next caller — it never offers a time that isn't free.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal, live as of October 2026. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

Book A Demo CallSee pricing
14 days free · No lock-in contracts