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AI receptionist for nutritionists

Chimehill is an AI receptionist for nutritionists. It takes bookings while you're in session and sends nutrition questions to you.

Photo of a nutritionist and a client talking across a desk with a plain plate model in a bright wellness-focused consult room
  • Books new-client intakes as the longer appointment type
  • Sport and wellness referrals passed to the practice
  • Meal-plan and nutrition questions always go to the nutritionist
Example answered calls
  • New-client intake After hours · 8:50 pmInitial consult booked
  • Sports referral Lunchtime · 12:40 pmSports referral booked
  • Private health-fund question Mid-morning · 10:35 amConsult booked, fund query routed to the practice
  • Meal-plan check-in Between consults · 11:20 amCheck-in booked with the same nutritionist
  • Meal-plan question Morning · 8:40 amPassed to the nutritionist
At a glance

Chimehill at a glance for nutrition practices

Photo of a calm, bright clinic reception with patients waiting and a receptionist at the deskPicking up while the desk is busy
  • The call is answered

    Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.

  • Your diary is checked live

    Before offering a time, it reads the real free slots in your practice software, using only the appointment types and practitioners you allow.

  • Saved, then confirmed

    Bookings, moves and cancellations are saved in your practice software first. Only then does the caller hear it's done.

The problem

New clients ring after dinner. You're in session.

Nutrition intakes aren't short — a first visit often runs 60-75 minutes, and new clients tend to ring once, in the evening, after they've finally decided to book. If no one picks up, they often don't try again. Chimehill answers each call calmly and books the intake into your software.

  • Photo of a nutritionist and a client reviewing a plain plate model while a phone rings on a side table
    Mid-consult

    The door is closed

    You wouldn't step out of a 75-minute intake to answer the phone.

  • Photo of an empty nutrition practice front desk between consults with a ringing phone
    Between clients

    Ten minutes to write a note

    You draft the plan and the phone rings three times.

  • Photo of a small nutrition practice at night with the lights off
    After hours

    The practice is closed

    People ring in the evening to book. Chimehill answers and books them in.

What it does

Answer every call without leaving the consult

Photo of a nutritionist's wellness clinic reception running smoothly with a plate model and herb plant on a shelf
  • Books new-client intakes

    First visits as the longer appointment type (usually 60-75 minutes), telehealth or in person if you offer both, into a real slot in your diary.

  • Books meal-plan check-ins

    Shorter follow-ups with the usual nutritionist, so a 20-minute check never lands in a full intake slot. Identity is checked before any booking is changed.

  • Takes sport and wellness referrals

    Referrals from gyms, coaches, GPs or allied-health peers get the right intake type and a careful note on the lead source for the practice.

  • Covers after hours

    Evenings, weekends and public holidays: callers book or leave a message instead of ringing off. New clients who ring at 9 pm get a time, not voicemail.

  • Loops in your team

    Private health-fund questions, sports-program paperwork, meal-plan content and anything about a condition go to the practice as a callback. The AI never gives nutrition advice.

In practice

Examples of how Chimehill helps nutrition practices

Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Photo of a person at a kitchen table in the evening calling a nutritionist, a notebook and glass of water on the table

Example call: New-client intake

After hours · 8:50 pm
  1. CallerCaller: I'd like to book a first consult with a nutritionist.
  2. Free times found
  3. ChimehillChimehill: Of course. A first visit is a longer appointment. Priya has Tuesday at 11:00 am or Thursday at 6:30 pm free.
  4. CallerCaller: Thursday at 6:30, please. It's Alex Nguyen.
  5. Booking saved
  6. ChimehillChimehill: Thanks, Alex. Saved: Thursday at 6:30 pm, nutrition initial consult. Please bring a recent food diary if you have one.

Initial consult booked

  • Books the first-visit appointment type
  • What-to-bring from your approved notes
  • “Saved” only after the diary confirms
Integrations

Connect to the software you use daily

Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

Photo of a phone call becoming a booking in a clinic calendar
Built for healthcare

Careful with every call

Chimehill never gives nutrition advice. A caller asking about their meal plan, allergies or symptoms is offered a check-in or a callback from the nutritionist, and urgent language follows the escalation script your clinicians approved.

  • Never clinical. No diagnosis, triage or treatment advice
  • Checks who's calling before opening or changing a booking
  • Urgent or distressing calls follow the escalation script your clinicians approve
  • Tells callers they're booked only once your software confirms it
How we handle data
Photo of a shield protecting a patient folder and a phone
Other specialties

Built for allied-health clinics

  • PhysiotherapyAssessments, follow-ups and after-hours new patients
  • ChiropracticRegular adjustments, first consultations and reschedules
  • OsteopathyFirst visits, follow-ups and notice policies
  • PodiatryRoutine care, orthotics reviews and reschedules
  • PsychologyBookings and admin only, with a crisis script
  • Allied healthOne receptionist for physio, psych, OT, speech and dietetics
FAQ

Questions clinics ask us

Does it treat nutritionists the same as dietitians?

No. Nutritionists have a different scope — Chimehill never claims a nutrition consult can be booked under Medicare EPC and doesn't mix the two. It uses your appointment types and your approved notes, so what's offered on the call matches what you actually do.

Can it tell the difference between an intake and a check-in?

Yes. First visits book as your longer initial-consult type (usually 60-75 minutes); check-ins book as the shorter follow-up type. Existing clients are identified first, then offered their nutritionist's real free times, never squeezed into a short slot by mistake.

Does it answer private health-fund questions?

No. Fund cover and rebate amounts for nutritionists depend on the caller's policy, so they go to the practice as a callback task. The appointment can still be booked on the same call.

Will it give meal-plan or nutrition advice?

No. Any question about a meal plan, food, allergies, intolerances or a specific condition goes to the nutritionist — Chimehill never advises. It can offer a callback or book a check-in, and keeps the call summary free of clinical content.

Can it book telehealth consults?

Yes, if telehealth is an appointment type in your practice software and you allow Chimehill to book it. It confirms whether the appointment is in person or telehealth before saving.

Which practice software does it book into?

Cliniko, Splose, PracSuite and Nookal, live as of October 2026. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.

Can we keep our clinic phone number?

Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.

How much does it cost?

Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.

Will callers know they're talking to an AI?

Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.

Every call deserves an answer.

Hear Chimehill answer as your clinic, booking into your own practice software.

14 days free · No lock-in contracts