AI receptionist for nutritionists
Chimehill is an AI receptionist for nutritionists. It takes bookings while you're in session and sends nutrition questions to you.

- Books new-client intakes as the longer appointment type
- Sport and wellness referrals passed to the practice
- Meal-plan and nutrition questions always go to the nutritionist
- New-client intake After hours · 8:50 pmInitial consult booked
- Sports referral Lunchtime · 12:40 pmSports referral booked
- Private health-fund question Mid-morning · 10:35 amConsult booked, fund query routed to the practice
- Meal-plan check-in Between consults · 11:20 amCheck-in booked with the same nutritionist
- Meal-plan question Morning · 8:40 amPassed to the nutritionist
Chimehill at a glance for nutrition practices
Picking up while the desk is busyThe call is answered
Chimehill picks up as your clinic when your team can't, day, night and weekends, and works out what the caller needs.
Your diary is checked live
Before offering a time, it reads the real free slots in your practice software, using only the appointment types and practitioners you allow.
Saved, then confirmed
Bookings, moves and cancellations are saved in your practice software first. Only then does the caller hear it's done.
New clients ring after dinner. You're in session.
Nutrition intakes aren't short — a first visit often runs 60-75 minutes, and new clients tend to ring once, in the evening, after they've finally decided to book. If no one picks up, they often don't try again. Chimehill answers each call calmly and books the intake into your software.
Mid-consultThe door is closed
You wouldn't step out of a 75-minute intake to answer the phone.
Between clientsTen minutes to write a note
You draft the plan and the phone rings three times.
After hoursThe practice is closed
People ring in the evening to book. Chimehill answers and books them in.
Answer every call without leaving the consult

Books new-client intakes
First visits as the longer appointment type (usually 60-75 minutes), telehealth or in person if you offer both, into a real slot in your diary.
Books meal-plan check-ins
Shorter follow-ups with the usual nutritionist, so a 20-minute check never lands in a full intake slot. Identity is checked before any booking is changed.
Takes sport and wellness referrals
Referrals from gyms, coaches, GPs or allied-health peers get the right intake type and a careful note on the lead source for the practice.
Covers after hours
Evenings, weekends and public holidays: callers book or leave a message instead of ringing off. New clients who ring at 9 pm get a time, not voicemail.
Loops in your team
Private health-fund questions, sports-program paperwork, meal-plan content and anything about a condition go to the practice as a callback. The AI never gives nutrition advice.
Examples of how Chimehill helps nutrition practices
Each call plays on its own. Pick one to jump to it. Illustrative calls, not real patients or clinics.

Example call: New-client intake
After hours · 8:50 pm- CallerCaller: I'd like to book a first consult with a nutritionist.
- Free times found
- ChimehillChimehill: Of course. A first visit is a longer appointment. Priya has Tuesday at 11:00 am or Thursday at 6:30 pm free.
- CallerCaller: Thursday at 6:30, please. It's Alex Nguyen.
- Booking saved
- ChimehillChimehill: Thanks, Alex. Saved: Thursday at 6:30 pm, nutrition initial consult. Please bring a recent food diary if you have one.
Initial consult booked
Example call: Sports referral
Lunchtime · 12:40 pm- CallerCaller: My coach suggested a nutritionist for a race-prep plan. Can I book one?
- Free times found
- ChimehillChimehill: Yes. I'll note the referral is from your coach. A first consult with Sam has Wednesday at 10:00 am or Friday at 5:00 pm free.
- CallerCaller: Friday at 5, please. It's Jordan Lee.
- Booking saved
- ChimehillChimehill: Thanks, Jordan. Saved: Friday at 5:00 pm, sports nutrition initial consult. Please bring a recent training log if you have one.
Sports referral booked
Example call: Private health-fund question
Mid-morning · 10:35 am- CallerCaller: Can I claim a nutritionist consult through my health fund?
- ChimehillChimehill: Health-fund cover for nutritionists varies by fund and policy, so that goes to the practice for a straight answer rather than a guess from me.
- The team will call back
- ChimehillChimehill: I'll ask them to call you back. I can still book a consult now if you'd like.
- CallerCaller: Yes, please book me in.
Consult booked, fund query routed to the practice
Example call: Meal-plan check-in
Between consults · 11:20 am- CallerCaller: I'd like to book my fortnightly check-in with my nutritionist.
- ChimehillChimehill: Of course. Can I confirm your name and date of birth first?
- CallerCaller: Rhea Patel, 12 August 1988.
- Free times found
- ChimehillChimehill: Thanks, Rhea. Your nutritionist has Wednesday at 2:00 pm free for a check-in. Shall I book it?
Check-in booked with the same nutritionist
Example call: Meal-plan question
Morning · 8:40 am- CallerCaller: The plan says low carb — can I still have fruit at breakfast?
- This one needs a clinician
- ChimehillChimehill: I'm not able to advise on your plan — that's one for your nutritionist.
- ChimehillChimehill: I'll ask her to call you back today. Would you like me to book a check-in in the meantime?
- The team will call back
- CallerCaller: A callback, thanks.
Passed to the nutritionist
- Books the first-visit appointment type
- What-to-bring from your approved notes
- “Saved” only after the diary confirms
Connect to the software you use daily
Chimehill reads your live diary in Cliniko, Splose, PracSuite or Nookal and books in real time. A caller is told they're booked only once your software saves it.

Careful with every call
Chimehill never gives nutrition advice. A caller asking about their meal plan, allergies or symptoms is offered a check-in or a callback from the nutritionist, and urgent language follows the escalation script your clinicians approved.
- Never clinical. No diagnosis, triage or treatment advice
- Checks who's calling before opening or changing a booking
- Urgent or distressing calls follow the escalation script your clinicians approve
- Tells callers they're booked only once your software confirms it

Built for allied-health clinics
- PhysiotherapyAssessments, follow-ups and after-hours new patients
- ChiropracticRegular adjustments, first consultations and reschedules
- OsteopathyFirst visits, follow-ups and notice policies
- PodiatryRoutine care, orthotics reviews and reschedules
- PsychologyBookings and admin only, with a crisis script
- Allied healthOne receptionist for physio, psych, OT, speech and dietetics
Questions clinics ask us
Does it treat nutritionists the same as dietitians?
No. Nutritionists have a different scope — Chimehill never claims a nutrition consult can be booked under Medicare EPC and doesn't mix the two. It uses your appointment types and your approved notes, so what's offered on the call matches what you actually do.
Can it tell the difference between an intake and a check-in?
Yes. First visits book as your longer initial-consult type (usually 60-75 minutes); check-ins book as the shorter follow-up type. Existing clients are identified first, then offered their nutritionist's real free times, never squeezed into a short slot by mistake.
Does it answer private health-fund questions?
No. Fund cover and rebate amounts for nutritionists depend on the caller's policy, so they go to the practice as a callback task. The appointment can still be booked on the same call.
Will it give meal-plan or nutrition advice?
No. Any question about a meal plan, food, allergies, intolerances or a specific condition goes to the nutritionist — Chimehill never advises. It can offer a callback or book a check-in, and keeps the call summary free of clinical content.
Can it book telehealth consults?
Yes, if telehealth is an appointment type in your practice software and you allow Chimehill to book it. It confirms whether the appointment is in person or telehealth before saving.
Which practice software does it book into?
Cliniko, Splose, PracSuite and Nookal, live as of October 2026. Chimehill reads live availability and only says an appointment is booked once your software has saved it. Using something else? Tell us when you book a demo.
Can we keep our clinic phone number?
Yes. You forward calls to Chimehill — all calls, only overflow when the desk is busy, or only after hours — and you can change that or switch it off whenever you like.
How much does it cost?
Plans start at $249 a month (AUD) for 100 calls; the recommended plan is $379 for 200 calls. Calls past your allowance are $2.70 each. Every plan starts with 14 days free and there are no lock-in contracts.
Will callers know they're talking to an AI?
Yes. Chimehill introduces itself as your clinic's virtual receptionist on every call, and a caller who asks for a person always gets your configured fallback — a transfer or a callback.
Every call deserves an answer.
Hear Chimehill answer as your clinic, booking into your own practice software.
14 days free · No lock-in contracts